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Domestic abuse - information and support

Sometimes relationships go really well and other times unfortunately people can hurt and make each other unhappy. Are you are worried about yourself or a friend and not sure if they are being abused by their partner?

What is domestic abuse?

Domestic abuse is any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members, regardless of gender or sexuality.

This can encompass but is not limited to the following types of abuse:

  • psychological
  • physical
  • sexual
  • financial
  • emotional

Family members are: mother, father, son, daughter, brother, sister & grandparents, directly-related, in-laws or step-family.

A recent change in UK law recognises stalking and coercive control (a pattern of behaviour which seeks to take away the victim's liberty or freedom, to strip away their sense of self) as domestic abuse and is liable to prosecution.

There are no cultural or religious reasons for anyone to suffer domestic abuse and help is available through a wide range of local and national groups.

What you can do

If you feel any of the above applies to your situation please contact the Family Information Service on 01753 476589 or email for help and signposting to local and national services.

If you are not in immediate danger but would like support for domestic abuse you can call the police on 101 or contact the council’s Housing Team on 01753 475111 or, your GP, your local children’s centre, your health visitor, your pastoral lead at your school, district nurse, housing officer or any other key worker who will assess your situation and help you plan your next steps. It is important that you tell somebody you trust who can help get the support you need.

In addition the 24 hour National Domestic Violence Free phone Helpline on 0808 2000 247 also offers telephone translation services for callers whose first language is not English and BT Type talk for callers with hearing difficulties. This helpline provides support and the opportunity to access refuge services.

If you require free, fast injunction service please call the National Centre for Domestic Violence on 0800 970 2070 or visit their website for further details

Children affected by domestic abuse may suffer long term psychological effects and may require specialist support. If you suspect a child is suffering with domestic abuse this should be immediately reported to Slough Children First or 01753 875362.

Further information can be found on the NSPCC website including tools and guidance for parents and families.

Who can help me?

The Slough Family Information Service website provides information on various support services and signposts to related services. Visit the sections of the website for information, advice and links to various services. A list of services that might be of help is available below. 

If you feel threatened or in danger at any time call 999 immediately.

To contact police in an non emergency -  0800 0283550

Report a child at risk through the Slough Children First - 01753 875362

Report suspected adult abuse through Slough Adult Social Care Services -  01753 475111 (option 1)

National Domestic Abuse helpline – 0808 2000247

Advice & Support

  • Slough Family Information Service - Over the phone support is available for those wishing to talk through their need and be signposted over the phone.
  • Slough Children's Centres - Family Services Officers offer advice and information about a range of issues including relationship breakdowns and offer practical help and support.
  • Citizen Advice Bureau-  provides advice on benefits, debt, employment, housing and other matters.
  • Childline – service for children who have worries, concerns and require help and support.
  • NSPCC helpline - service for children who have worries, concerns and require help and support.

Specialist domestic abuse service

  • Hestia - provide practical and emotional support to women, men and children who are victims of domestic violence.
  • Hestia - Freedom Programme - psycho-educational programme for those needing awareness around Domestic Abuse, may still be in relationship with perpetrator.
  • Bright Sky is a free to download mobile app provided by Hestia providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know.
  • Sewak housing – Freedom Programme - is a rolling 10-week programme in Asian Languages (Urdu, Punjabi), you are welcome to join at any time.
  • Galop, the LGBT+ anti-violence charity – support lesbian, gay, bi, trans and queer people.
  • National Centre for Domestic Violence - provides a free, fast emergency injunction service to survivors of domestic violence.
  • Slough Adult Social Care Services - report suspected adult abuse.
  • Men's Advice Line - Help and support for male victims of domestic violence.
  • Survivors UK - for male survivors of domestic abuse.
  • Reducing the Risk of Domestic Abuse - is dedicated to the safety of adults and children at risk of domestic abuse. 
  • Chances for children - Anchor Project - provides funding for items and activities to help a child who might be experiencing a range of emotional or educational difficulties including behavioural problems, low self confidence, isolation and poor school performance.
  • Flag DV offer a 30 minute free legal advice appointment for victims of domestic abuse.  The service is for those aged over 18 years who need advice about family law.  Clients will be offered a telephone consultation or face to face appointment and the service is free and available across Thames Valley.

Rape & sexual assault

Female Genital Mutilation

Victims of Crime

  • Victims First -  is dedicated to making sure that all victims of crime receive the support they need to cope and recover from the impact of their crime.
  • Victim Support – supports victims of crime.
  • SAFE - Support for Young People Affected by Crime.


Honour Based violence and forced marriage

If you have hurt loved ones

  • Respect Phoneline is a confidential helpline, email and webchat service for perpetrators of domestic violence looking for help to stop.

Useful Resources

Thames Valley Police Videos