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Transport for pupils with special educational needs and disabilities (SEND) - A guide, SENDIASS

This information in this document applies only if your child/young person has a Education, Health and Care plan (EHCP). If your child/young person does not have an EHCP you should apply for transport using the form on Slough Borough Council website

Local Authorities have a duty to provide home to school transport, free of charge, for eligible children when the school or place of education is:

  • Beyond 2 miles (for children below age 8)
  • Beyond 3 miles (for children 8 and over)
  • Statutory duty remains with LA for 16-19-year olds who have started a course before their 19th birthday – Includes young people with EHCP’s up to the age of 25 where they are continuing a course started before their 19th birthday, provided no arrangements have been made by the LA to enable them to attend a nearer school.

An eligible child is defined in four categories:

  1. Children who attend schools (or receive education other than at school) beyond the statutory walking distance
  2. Children with SEN, disabilities or mobility problems
  3. Children whose route to school is unsafe
  4. Children from low income families

Travel between home and school is an important part of your child’s educational day. It needs to be safe, reliable and suitable to meet your child’s individual needs.

How do I apply for transport?

All requests for transport for children and young people with an EHCP  have to be made by phoning the Transport Team on 01753 875708.

It is important that you complete the application form with as much information and detail as possible. This will help the Transport Team to decide if you are eligible or not.

What will happen next?

Your child’s needs will be considered by the SEN Transport Committee. To help them make their decision, they have to follow guidelines set out in Slough Borough Council’s Transport Policy. A copy of this can be obtained from the Transport Team on 07753 875708. If your child is eligible then transport is provided free of charge.

It is important to let the Transport Team know if there are any changes in your circumstances as this may affect your entitlement to home school transport.


Who will arrange my child’s transport?

If your child is eligible for home to school transport, the Slough Transport Team will make suitable travel arrangements for transporting your child. 

There are strict rules about who is able to transport pupils from their home to school, as well as clear guidelines as to who is awarded the contract. Sometimes it is possible for a child to be allocated a place on an ‘existing route’. This means that a suitable taxi or mini bus is already going to your child’s school or setting and has an available place for your child. Sometimes there are no available places on any of the routes, so a new route has to be established, this can take time to arrange.

It is important that transport does not stop your child from being as independent as they can be (which will be different for each child) so it will be regularly reviewed as things change.

Wheelchair Users

If your child is a wheelchair user it is really important you provide as much information as possible about the wheelchair, as well as the difficulties that your child has. The information that you supply on the application form should include anything that you consider important or any information which may affect your child whilst they are being transported. This is in order that the most appropriate transport is provided for your child.

As a general rule, it is important that the wheelchair your child is travelling in:

  • has been successfully crash-tested
  • has not had any adaptations or alterations made which may make it unsafe for  transporting
  • is suitable for your child to travel in  

What if my application has been refused?

If your request for transport is refused, you have 20 working days from receipt of the Local Authority’s decision to make a written request, stage 1 appeal, for a review of the decision. Your review request should contain details of why you believe the decision should be reviewed and any relevant personal or family circumstance you feel should be taken into account. The senior officer will send a detailed outcome to you within 20 working days.


From the date of receipt of the notification from the senior officer, stage 1 appeal, you have 20 working days to make a request to escalate the appeal to stage 2. You should complete the Home to School Transport Appeal form available from: This should be returned to the address on the form. Within 40 working days of receipt of the form an independent appeal panel will consider the written and verbal representations from parents and the Local Authority involved. Within 5 working days of the review being completed,  a detailed notification of the outcome will be provided.

I am eligible for transport but I don’t like the idea of a stranger taking my child to school or the council making the arrangements– what can I do?

If your child is eligible for home to school transport, it may be possible for you to claim mileage reimbursement. For further information about this, please call the Transport team on 01753 787676 or SENDIASS on 01753787693.

If you would like any further information, advice or support please contact: SENDIASS Slough. This service is independent, impartial, confidential and free.

Special Educational Needs and Disability Information Advice and Support Service (SENDIASS) Slough Borough Council

Observatory House,

25 Windsor Road,

Slough, SL1 2EL. 

Direct line: 01753 787693