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National Association of Child Contact Centres

National Association of Child Contact Centres (NACCC) keeps children in touch with parents following separation.

NACCC is the supporting membership body for around 350 child contact centres and services located throughout England (including the Channel Isles), Wales, Northern Ireland and the Republic of Ireland. It is the largest in Europe. For details of centres in Scotland please visit Relationships Scotland.

Child contact centres and services are neutral places where children of separated families can enjoy contact with their non-resident parents and sometimes other family members, in a comfortable and safe environment. Over six thousand volunteers and two thousand staff work in these centres and thousands of children use them each year.  They are run by a variety of independent organisations that form the membership of NACCC, along with affiliated members such as family lawyers, CAFCASS, CAFCASS CYMRU and the judiciary.

Child contact services are classified into two distinct categories, supported and supervised, so that families can be referred to an appropriate environment and level of support. Special interest groups of NACCC include the Welsh Network and the Northern Ireland Network of child contact centres.

Our values are:

  • Ensuring children are safe at all times
  • Child centred within the family, where parents work collaboratively and there is a reduction of conflict
  • Promoting equality, celebrating diversity
  • Independent and impartial
  • Respecting individuals, preserving confidentiality
  • Valuing and supporting voluntary service
  • Sharing skills and expertise to achieve better outcomes for children and their families

Click here to find your nearest Contact Centre.

Who to contact

Name
National Association of Child Contact Centres
Telephone
0845 4500 280 (Calls will cost 2p per minute plus your telephone company's access charge)
Landline 0115 948 4557
Email
contact@naccc.org.uk
Website
National Association of Child Contact Centres

Where to go

Name
NACCC
Address
Second Floor Offices, Friary Chambers
26-34 Friar Lane
Nottingham
Postcode
NG1 6DQ

This information has been collected from third party providers therefore the Slough Family Information Service website and Slough Borough Council cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations

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