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The Mix

The Mix offers a phone helpline and 1-2-1 webchat service; both are open every day 3pm to 12am. The Mix also offers a free telephone counselling service. Call: 0808 808 4994, visit:The Mix website.

MOMO - what parents need to know

Momo is a sinister ‘challenge’ that has been around for some time. Dubbed the suicide killer game’, Momo has been heavily linked with apps such as Facebook, WhatsApp, YouTube, and most YouTube Kids. The scary doll-like figure reportedly sends graphic violent images, and asks users…

Money and housing

Image of coins and a house
You may be worried about your family, if there is enough money  to meet the needs oo your family,  about the debts your family seems to have, or you may need help or information about housing and not know where to get some answers. In…

Money matters

Local Offer
Money issues can be daunting but you’ll feel better once it’s dealt with. The DirectGov website  provides information on tax and welfare benefits and help to make sure you claim all the benefits you are entitled to. You can find information to help you manage…

Need someone to talk to?

Young person with hands on his chin and thoughtful
We all struggle with how we feel. Problems with friends, family or school make us anxious, depressed, angry or scared and we need to talk to someone, but find it difficult to talk to people we know. This section of the website offers information on…

NEET and RONI service

The Targeted Young Peoples Service is part of the Early Help Hub and is responsible for delivering the duties under the Education and Skills Act 2008 (ESA 2008) section 68. Young People’s Service has a responsibility to encourage, enable and assist young people for whom…

Neglect

The neglect resources and toolkits, available below, are designed to assist frontline practitioners working with children and families in identifying and assessing neglect and taking appropriate action. LSCB Neglect strategy. NSPCC need to know guides. Your child's wellbeing - tool for parents. Guide for parents…

NSPCC - Is my child ready to be left alone?

As your child gets older, they’ll often want to have a little more independence. But how can you make sure they’re safe when they’re not with you? At some point, every parent will have to spend some time away from their child. Work, appointments and…

Number 22

Counselling is about sharing your thoughts and feelings in a safe and confidential setting. At Number 22 you are welcome to talk about your problems or worries which can help you feel less alone and may enable you to make sense of what is happening…