Integrated Support Service
The Inclusion Support Service (ISS) is made up of:
- Educational psychologists
- SEND teacher advisors
who provide:
- advice
- guidance
- signposting
- training and support
to education settings working with children and young people with special educational needs (SEN).
The majority of referrals to the ISS come from schools. If you feel ISS could help your child, please contact the school who will then discuss your concerns with a member of ISS.
For further details email ISSadmin@slough.gov.uk.
Who to contact
- Telephone
- 01753 787660 01753 787660
- ISSadmin@slough.gov.uk
Where to go
- Name
- Observatory House
- Address
-
25, Windsor Road
Slough
Berkshire - Postcode
-
SL1 2EL
Find SL1 2EL on a map
Time/date details
- When is it on
- Open Monday to Friday from 9am until 5pm
- Session information
-
Members of ISS work term time only in schools and support is provided to children and families throughout the year as needed
Availability
- Other notes
We support children and young people aged 0 -25 with: Learning Difficulties and Disabilities Autism, Social Communication and Interaction Difficulties Specific Learning Difficulties Social, Emotional Health and Well-Being
Local Offer
- Contact name
- Integrated Support Service
- Contact telephone
- 01753 787633
- Contact email
- ISSadmin@slough.gov.uk
- Local Offer age bands
-
Early Years (0-4 years)
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood (16+)
Extended Local Offer Response
- Is your service accessible?
Please feel free to contact us in advance to discuss your / your childs specific needs and we will do our best to work with you to resolve any access issues.
- What are the eligibility criteria for your service?
We support children and young people aged 0 -25 and their families with: Learning Difficulties and Disabilities Autism, Social Communication and Interaction Difficulties Specific Learning Difficulties Social, Emotional Health and Well-Being
- How are referrals/applications made to your service?
The majority of referrals to the ISS come from schools. If you feel ISS could help your child, please contact the school who will then discuss your concerns with a member of ISS. Referrals can be made via Health professionals for family support for very young children with autism or associated disorders. Referrals may be made via Social Care.
- What is your service standard for responding to referrals/accessing services?
The Integrated Support Service endeavours to respond to all telephone calls within 5 working days. All written correspondence will be responded to within 10 working days. The Integrated Support Service Admin Team is available every week day apart from public holidays. Members of the Integrated Support Service work throughout the year. Some team members work term time only, but there is always someone available who would be able to answer any queries you might have. We follow Slough Borough Councils Complaints procedures and a copy is available to you upon request should you require this.
- Funding
- Local Authority
- Charges
- No
- Inspection outcomes/quality awards
Ofsted
- Feedback and complaints procedure
via Slough Borough Council Website
- How will I know my child will be safe using this service?
All service members have an Enhanced DBS Clearance
Last updated
Last updated - .
Disclaimer
This information has been collected from third party providers. Slough Information and Services Guide and Slough Borough Council cannot accept responsibility for the accuracy of this information and recommend that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service), OFSTED and CQC registrations.
