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Baby Life Support Systems (BLISS)

Bliss offers a wide range of free services for the families of premature and sick babies.

Bliss email support service

Our email support service is here to help parents and families of premature and sick babies. Our trained staff are here to listen to your concerns and help you find the information you need. We understand that the experience of being on a neonatal unit can be incredibly overwhelming and stressful. If you are a parent, grandparent, relative or friend please get in touch with your query or concern. Email us at any time of the day and we'll get back to you within 3 - 5 working days with information and support to help you through your neonatal journey.

The Bliss and Netmums forum is for parents, families or carers of babies born premature or sick.

It is a secure, supportive online community where you can:

  • Share experiences
  • Seek support from a community of parents going through similar situation
  • Access a wealth of information offered by Netmums covering all aspects of pregnancy, parenting and beyond.

In addition to this supportive community, Netmums also offers private messaging and the option to post anonymously if you do not wish to share personal details with the whole community. The forum replaces the previous Bliss messageboard, and in order to access the Bliss and Netmums forum you will need to register on the site first.

Support in your area

Find out about the support available to parents, family and friends of babies born premature or sick.

  • Bliss Champions - Bliss Champions provide a vital link between parents, neonatal units and Bliss services, to ensure that families can gain access to the information and support services that we provide. Bliss aims to ensure that all families with a baby on a neonatal unit for more than 24 hours have access to our resources and support.
  • Independent Family Groups - Independent Family Groups are run by a mixture of parents and health professionals in the community. These groups can provide emotional support and information to families of premature or sick babies.

The impact on your mental health of having a premature or sick baby

Having a premature baby or sick baby in a neonatal unit can have a huge impact on you. Find information and support on the website.

Financial information and support for families

Having a new born baby in special care brings a lot of extra expense, including travel costs, parking, extra child care and missed days at work. Take a look through our information for support on this.  Bliss recognises this dilemma is faced by many parents. Although we are unable to provide financial support, we can signpost you to several other resources.

Who to contact

020 7378 1122

Where to go

Fourth Floor
Maya House
134-138 Borough High Street


This information has been collected from third party providers therefore the Slough Family Information Service website and Slough Borough Council cannot accept responsibility for the accuracy of this information and recommends that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service) and OFSTED registrations and CQC registrations