Consultations and feedback

You said

Slough Local Offer:

• to be reviewed and redesigned by children, young people, parent/carers, professionals to reflect what is on offer to meet children’s needs
• homepage to have colours such as dark blue, purple, lilac, dark pink, dark green, black
• homepage to be less busy
• homepage to have a video on the right, icons for sections on the left, news and events below
• would benefit from a new logo designed by children and young people
• to have more videos
• to focus on information, advice and guidance sections with links to service listings
• information to be easy to understand and up to date
• to have smiley faces icons to share your feedback
• information for parents, carers and children and young people and practitioners to be in seperate sections
• section for practitioners to be called ‘For professionals’
• section pages to have symbols/icons and words
• photos/images to represent wide age range and ethnicity
• homepage to feature SENDIASS and Special Voices
• to have partner logos in the website footer.

We did

We:

• mocked up 3 different designs and consulted with parents, carers, children & young people and professionals. Based on your feedback, we created the final design.
• colour coded sections using your preferred colours - purple, green and pink
• designed the homepage so it isn’t busy
• added a video on the right of the homepage, category icons on the left and news and events below
• organised a Local Offer logo competition for children and young people. We exhibited the entries at Special Voices Information day and invited you to vote on the winner. You voted on Zehra’s design as the winning entry. We coproduced the new SEND Local Offer logo with Zehra
• have added many videos on the Local Offer pages. We have co-produced 2 videos with children & young people, Special Voices and schools
• have organised the website so information, advice and guidance sections lead to service listings
• aim to make information easy to understand. We are constantly reviewing and updating information. Pages state when they were last updated
• have added smiley face icons, on each page, so you can share your feedback
• have created separate sections for parent & carers, children & young people, professionals
• renamed the section ‘practitioners’ to ‘For professionals’
• have used icons and words on category landing pages
• have added photos of children and young people at Arbourvale school, Slough & Eton, Children’s Centres and Early Years settings
• have added SENDIASS, Special Voices and other partners logos on the website footer.

Check the following videos co-produced with Slough's young people. Please note: If you access the video on YouTube the subtitles maybe auto generated. Some videos may not have subtitles. Some videos may autoplay.

SEND Local Offer with Special Voices

SEND Local Offer - Graduated Approach

Jovi, our SEND Participation and Engagement Officer, shares feedback from a group of young people with SEND.

You said

• Activities that are loud, busy and crowded act as barriers to attend clubs.
• It helps when staff members at clubs are supportive and if there is a sensory room,
• More games in clubs will help to develop social skills.
• You need to be given more time to process information.
• Knowing content and structure of sessions help you to know what to expect.
• It helps when people understand how you feel (sensory overload).

Check details on Together as One website.

• How can youth activities be improved to be more inclusive.
• Topics to be included in SEND training for youth leaders.

We did

• Jovi will attend the Holiday Activities and Food programme (HAF) network meeting to share feedback with service providers.
• We will be working with service providers towards a more inclusive Slough.

We would like to thank the young people for their contribution.

To get involved with our next SEND youth participation project, please contact Jovi 07709525687 or jovi@togetherasone.org.uk. 

You said

• 64% of parents and carers requested support from SENDIASS. 56% said the service helped them.

We did

• Feedback received is incorporated in case discussions to reflect on areas of improvement and build on examples of best practice.