Need someone to talk to (young people - SEND)

We all struggle with how we feel.

Problems with friends, family or school make us anxious, depressed, angry or scared and we need to talk to someone, but find it difficult to talk to people we know.

Check the following services that can help you talk things through, support you without making you feel judged, and in confidence.

For immediate help

If you need help now talk to a family member, a friend or a neighbour. Ask if you can spend a few moments with them to help you relax.

If you:

are in immediate danger or harm, please call 999
urgently need medical help or advice, but it’s not life threatening, please call NHS 111
want to talk to someone about how you feel, what you’re experiencing or how to deal with someone else's behaviour, contact Samaritans 116 123.

kooth

kooth is a free, safe, secure and anonymous means of accessing support with your emotional health and wellbeing needs from a professional team of qualified counsellors.

It is available if you:

are 11-18 years, up to age 25 if you have special educational needs and/or are a care leaver
live and/or go to school in Slough.

kooth offers:

online counselling and emotional well-being support
discussion boards with peers
live forums, information and advice
live webchats with a qualified counsellor available 12 noon–10pm on Monday to Friday and 6pm–10pm at the weekend.

Checkout the YouTube video on kooth. Please note: if you access the video on YouTube the subtitles maybe auto generated. Some videos may not have subtitles and may autoplay.

Number 22

If you:

are 11 years and above
live and/or go to school in Slough
want to talk about your problems or worries
want support to make decisions to bring about positive changes in your life

check out Number 22.

You decide what to focus on and whatever the issue, Number 22 counsellors won’t be shocked and they will not judge you.

They will listen and help you decide how you want to move forwards.

To be added on the waiting list:

call 01628 636661 (answer phone service)
email info@number22.org
complete Number 22 enquiry form.

Talking Therapies

Are you 17+ and feeling anxious, depressed or stressed?

Start feeling better with NHS Talking Therapies free and confidential treatment and support with low mood, anxiety and worry.

You can:

sign-up to NHS Talking Therapies online
call 0300 365 2000 (press 2)
ask your GP to refer you.

Check out NHS Talking Therapies.

Childline

Are you:

feeling sad, unhappy or depressed
worried about your future?

Checkout Childline's video. Please note: if you watch the video on YouTube the subtitles are auto generated. Some videos may not have subtitles and may autoplay.

Childline offers information and advice on:

bullying, abuse, safety and the law
you and your body
your feelings
friends, relationships and sex
home and family
school, college and work.

The tips and techniques, ideas and inspiration help you feel more in control.

To contact Childline:

call for free on 0800 1111
sign up for an account on Childline to email
chat with a Childline counsellor online.

If you are deaf you can also use SignVideo to chat with a Childline counsellor in BSL.

The Mix

Do you want to:

discuss an embarrassing problem
ask a weird question
talk about a 'please-don’t-make-me-say-it-out-loud' thoughts that people under 25 have
get information and advice about money, mental health, homelessness, jobs, break-ups, drugs?

The Mix provides free, confidential support for young people between 11 to 25 years via online, social and mobile.

You can:

call the helpline for FREE on 0808 808 4994
speak to a trained helpline supporter on The Mix One to one chat service.
email using the online form on The Mix website
use the free texting crisis messenger service 24 hours a day, 7 days a week by texting THEMIX to 85258
request for counselling using the online form on The Mix website
check The Mix website for information, discussion boards, support groups, apps and tools.

Samaritans

Samaritans helpline 116 123 provides 24/7 emotional support if you:

need someone to talk to
are having a difficult time
are struggling to cope
want to self-harm
have thoughts of killing yourself
want advice or support for a specific situation
are worried about a friend.

You can:

call 116 123 any time, day or night for FREE
email jo@samaritans.org
write to Freepost SAMARITANS LETTERS
try Samaritans self-help app
check Samaritans website.

Shout

If you are a struggling to cope with whatever you are going through, Shout can provide 24/7 text support.

Texts are free from:

EE
O2
Vodafone
3
Virgin Mobile
BT Mobile
GiffGaff
Tesco Mobile
Telecom Plus.

Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

For help, text SHOUT to 85258.

If you receive help from CAMHS

If you are currently receiving help from CAMHS and need some extra help, you can call the CAMHS duty worker during the day Mon-Fri (9am-5pm).

They will talk to you and if it’s helpful, organise some extra support but this may take a little time to arrange.

The number for the duty worker will have been given to you following agreement of the initial treatment plan but if you can’t find it, call 0300 365 1234 (calls charged at local rate).