Alexander Devine Children's Hospice Service
Alexander Devine Children’s Hospice Service provides specialist care and vital support to babies, children and young people with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.
We individualise our approach to meet the unique clinical, emotional and practical needs of each child and their family, to ensure they receive the best possible care and support.
Our range of care services include:
- respite care
- specialist play
- symptom management
- family support
- end of life care
- bereavement support.
We provide care from our children’s hospice in Maidenhead as well as in the family home and across the community, including hospitals and schools.
Our hospice facilities in Maidenhead offer opportunities for:
- for children and their siblings to experience fun, joy and adventures
- for families to make precious memories for as long as they have.
These include a:
- hydrotherapy pool
- sensory room
- music room
- games room
- outdoor playground
- sensory garden
- six children’s bedrooms and two self-contained family flats.
We also have a dedicated bereavement suite with its own garden.
Who to contact
- Telephone
- 01628 82 27 77 01628 82 27 77 0845 055 8276 (out of hours) 0845 055 8276 (out of hours)
- care@alexanderdevine.org
- Website
- Alexander Devine Children's Hospice Service
- Scan to visit this website
Where to go
- Name
- Alexander Devine Children's Hospice Service
- Address
-
Snowball Hill
Woodlands Park Avenue
White Waltham
Maidenhead
Berkshire - Postcode
-
SL6 3LU
Find SL6 3LU on a map - Notes
Our main office hours are 9am - 5pm, Monday to Friday.
Time/date details
- Session information
-
Respite care Monday to Friday 8am - 6pm. Emergency and end of life care 24/7. We also offer families overnight and weekend respite and splash sessions in our hydrotherapy pool.
Costs
- Details
Our services are free to families who meet our eligibility criteria.
Availability
- Other notes
We currently support over 165 children and their families, but we are committed to reaching out to every child and their family that needs us.
Local Offer
- Description
We provide care and support to families living within Berkshire and into surrounding communities who meet eligibility criteria.
If your child has been diagnosed with a life-limiting or life-threatening condition they may be eligible for our services.
Anyone can make a referral but usually they come from families or health professionals such as consultants, GPs, hospital and community nurses.
If you are unsure where your child fits the criteria, please give us a call on 01628 922777 and we can provide you with further information and advice.
- Contact name
- Helen Bennett
- Contact telephone
- 01628 922777
- Contact email
- helenb@alexanderdevine.org
- Local Offer age bands
-
Early Years (0-4 years)
Primary (4-10 years)
Secondary (11-16 years)
Transitions to Adulthood (16+)
Extended Local Offer Response
- Is your service accessible?
Yes provided families meet the eligibility criteria.
- What are the eligibility criteria for your service?
- Child/young person is aged 0-17 years at time of first referral and diagnosed with a life limiting and life threatening condition to 25 years.
- Young person is aged between 17-19 years with a prognosis that death is expected before their 19 birthday.
- Child/young person is referred for short breaks/respite support that may lead to emergency/end of life care.
- Child/young person is for end of life care only.
- An infant under 1 year with an undiagnosed condition where palliative / supportive care is needed at point of referral although in the future their condition may stabilise.
- Child /young person is referred for palliative / supportive care at a crisis point in their illness although in the future their condition may stabilise e.g. crisis point for a child with cerebral palsy, childhood oncology conditions.
- How are referrals/applications made to your service?
Referrals can be taken from professionals and parents of the child.
Any referral will require consent from the parents/guardian.
Any emergency referrals for crisis or end of life care will be dealt with immediately.
Decisions are discussed and approved at the referral committee.
- What is your service standard for responding to referrals/accessing services?
Families are responded to within two weeks of the intial referral and a decision made for acceptance to the service will be processed within two months.
- Funding
- Voluntary/Charitable
- Charges
- No
- Inspection outcomes/quality awards
CQC Registered. Awarded Good.
- Feedback and complaints procedure
We have full complaints systems in place.
- How will I know my child will be safe using this service?
All our staff are aware and know what to do in relation to safeguarding policies and procedures.
Last updated
Last updated - .
Disclaimer
This information has been collected from third party providers. Slough Information and Services Guide and Slough Borough Council cannot accept responsibility for the accuracy of this information and recommend that parents, carers, young people, residents and professionals check with providers regarding DBS (Disclosure & Barring Service), OFSTED and CQC registrations.
